Problem BusinessCentral Addresses:
Many Consumer Product Manufacturers lack an effective means to maintain relationships with consumers after the initial sale, resulting in consumer defection, brand fade and loss of long-term revenue potential.

BusinessCentral (what it is)
BusinessCentral provides Manufacturers a way to view and analyze consumer data collected from virtually every department within the organization as it is collected throughout the product lifecycle. Four Application modules (Marketing, Sales, Service and Support) feed data into a single, hosted consumer database. SatisFusion also offers integrated, branded technology-enables services in support of BusinessCentral

BusinessCentral (what it does)
BusinessCentral delivers an integrated view of each consumer, and their depth of brand ownership. Manufacturers now have direct access to complete consumer profiles, enabling them to better manage the post-sales relationships with their consumers – reducing brand defection, increasing brand loyalty and consumer lifetime value. Through BusinessCentral, Manufacturers can also manage their post-sales communication to their consumers, manage marketing program offerings, consumer survey questions, extended support plan catalogs, eCommerce sales channels, upload owners guides and other support documents for consumer viewing and manage all post-sales consumer contact.

BC3 Main Features: